GEARDOCK.ca will provide standard One Year of Warranty support beginning on the original purchase date for Laptops and Desktops, with a few exceptions which will be specified on the product page. B-Grade units, Laptop batteries, Apple products, tablets & all monitors have a limited 90 Day Warranty.

The GEARDOCK.ca Warranty will cover all costs related to parts and labor that are associated with in-house repair of defective hardware. Accidental damage is not covered. This Warranty only applies to customers within Canada and the continental United States (No warranty available for Alaska, Hawaii & Puerto Rico). Products may not be returned for credit or refunds. We highly recommend that you retain the box and packing materials the unit comes in should you need to ship the unit back for any Warranty needs. Computers shipped to GEARDOCK.ca with inadequate packaging are deemed potentially damaged and may restrict any and all future Warranty support for that computer. GEARDOCK.ca will not provide reimbursements for unauthorized third-party repairs.

Any parts or upgrades installed by the customer which were not included with the computer at the time of purchase, must be removed prior to returning to GEARDOCK.ca. If any such unauthorized third-party parts are returned with a computer for Warranty service, GEARDOCK.ca will not be responsible for replacing or repairing these parts if they are lost, damaged, or defective.

GEARDOCK.ca is not responsible for any user data on any computer being returned for Warranty service. In the event that user data is lost, GEARDOCK.ca will not be liable in any way. It is the responsibility of the user to make regular backups of important data. The GEARDOCK.ca Warranty will apply only to machines purchased for your use and cannot be transferred.